Resume Hr Staff/Customer Service/Secretary/Receptionist/Drug Regulatory Affair Staff in Kuwait Al-Kuwait

Secretary and Admin Staff Drug Regulatory Affair Dept. Mohammad Nasser Al Hajery & Son LTD. Jan 2022 – Present Kuwait – Subhan Duties & Responsibilities : • Answer telephones and respond to inquires via telephone or email. • Book meeting rooms, set up conference call , meeting appointment and take messages . • Perform administrative tasks, including filling, scanning and photocopying. • Prepare letters for submission in Ministry for Drugs registration. • Prepare online advertising Ads and submit the acknowledgement in the ministry. • Implement or develop office procedures and record systems. • Order and maintain enough office supplies for the Drug regulatory affair. • Document financial information such as petty cash reimbursement. • Prepare the expenses submission for Druga Relation Registration and renewal fees (weekly basis) • Prepare the expenses submission for DCL analysis fees (weekly basis) • Prepare the tender expenses as per required during the absence of Amna. • Organize and distribute messages or documents for the team. • Prepare and mail outgoing correspondence via skyfreight. • Segregate and maintain record for all documents received by the Team via courier, and make sure it was distribute to assigned person. • Print the received Purchase order or UTL to be signed dept head and send it back to the assigned dept. • Email and monitor the Reference Standard acknowledgement was properly send to the responsible person. • Prepare store voucher as per requested, and email this request to the assigned dept. • Encode the voucher for DRA as per instructed in the second release sheet. • Check and encode the Laboratory payment and make sure Lab no. was encode correctly. • Encode date submission for the First release as per requested. • Submit the month end sale report to Dept head • Submit the Leave requisition form and leave resumption to HRD as per requested. • Provides high-level administrative support to an assigned executive or director-level employee. • Performs other general clerical and secretarial duties as requested, which may include recordkeeping, managing petty cash, maintaining office supplies and coordinating equipment maintenance, and handling packages and correspondence. • Performs other related duties as assigned. HR Staff at Zayani Optician Co. April 2018 – Dec 2021 Kuwait - Salmiya Sales Associates at Nour London Co. For Gifts, Kuwait (Debenhams-Avenues Mall) August 2015 - March 2018 Kuwait - Al Farawaniyah Customer Relations Officer Al-Maousherji Catering Company, Kuwait August 8, 2014 to December 30, 2015 Responsibilities: - Resolving customer complaints about food service. - Observes and evaluates workers and work procedures to ensure quality standards and service. - Assigns duties, responsibilities, and work stations to employees, following work requirements. - Responsible for maintaining a pleasant and friendly atmosphere in the lobby and seating area by welcoming, meeting and greeting customers, being of assistance when needed. - Should watch for any possible problems and do whatever is necessary to handle any customer complaints to the satisfaction of the customer. - Maintain a fun and exciting atmosphere for children such as distributing free gift / premiums and ensuring a safe and secure playplace. - Responsible of scheduling, coordinating and implementing: Birthday parties, Restaurant Tours, School Tour and In-store Activities. - Prepare month-end inventory and monitoring premium distributions program items. - Compiling all trackable sales resulting from Local Store Marketing activities, as well the cost incurred for those LSM programs. - Purchases or requisitions supplies and equipment to ensure quality and timely delivery of services. HR Supervisor – promoted Sept 12, 2013 to July 30, 2014 Matten Technologies, Inc. HR/Recruitment Specialist October 17, 2012 to September 11, 2013 Responsibilities: SUMMARY: Responsible for all human resource activities for the Company. Provide advice, assistance, and follow-up on company policies, procedures and documentation. Coordinate the resolution of specific policy-related and procedural problems and inquiries. Hr/Training Staff Susalum Corporation, Philippines ISO9001:2008 Certified Company December 20, 2010 to October 13, 2012 Hr Assistant Hr Team Asia Inc., Philippines Feb. 28, 2008 – December 10, 2010

Laguna College of Business & Arts Master of Science in Psychology Post Degree - Undergraduate 2011 -18 units De La Salle University Bachelor of Science Major in Psychology Bachelor Degree - Graduated 2004-2008

INTERESTS, SKILLS AND ABILITIES Proficient in verbal and written communication. Knowledge in computer software (Word, excel, power point, e-mail, fax shots, outlook, internet explorer and others). Knowledgeable in the procedure and processing ISO9001:2008 for certification, Can operate business office machine such as fax, printer, scanner and key system telephone. Has a strong sense of responsibility, hard working, patient, fast learner, can handle pressure and can work multi-tasking.

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A hard working and self-motivated individual able to use own initiative and work as part of a team. Good organizational and problem solving skills. Able to lead, manage and motivate colleagues in achieving organizational goals.