Experience:
Receptionist/Administrator
Nippon Grand Hotel / Abuja / Dec 2022 - Aug 2024
▪ Recognized for outstanding customer service with "Employee of the Month"
awards at two companies.
▪ Implemented a digital appointment scheduling system that improved
efficiency by 30%.
▪ Successfully managed front desk operations during high-traffic periods,
maintaining professionalism under pressure.
Reception Assistant
Dove Resorts and Suites / Abuja / Sep 2020 - Oct 2022
▪ Assisted in administrative tasks, including data entry, document preparation,
and filing.
▪ Improved office efficiency by implementing a new visitor management
system.
▪ Provided excellent customer service, addressing client concerns and
inquiries with professionalism.
Receptionist
Nnenna Food and Juice Place / Abuja / Apr 2018 - Aug 2020
▪ Managed front desk operations, greeting visitors and directing inquiries to
appropriate departments.
▪ Handled multi-line phone systems, ensuring effective communication and
prompt response to client needs.
▪ Maintained organized appointment schedules for executives and coordinated
meetings.
Education:
University of Abuja
Bachelor of Arts
Skills:
Team Management
Excellent customer
service
Advanced customer
relationship
Strong problem-solving
abilities
Strategic Planning
Strong leadership
Communication
MS Office Proficiency
Additionally:
Date of birth
21/02/2000
Nationality
Nigerian
Marital status
Single
