Experience:
Lead Generation and Prospecting
Identifying and connecting with potential users is a critical first step in expanding a platform's reach, and it’s an area where I excel. In my previous role at Zali Systems(currently Stelden, I effectively identified and researched key decision-makers within the healthcare sector, leading to a 30% increase in qualified leads. My proactive approach involved conducting over 50 outbound calls and personalized emails daily, resulting in a substantial pipeline of high-quality prospects. By leveraging networking events and cultivating referral opportunities, I significantly expanded our user base, setting the stage for sustained growth.
Consultative Selling
Understanding the unique needs and pain points of healthcare professionals is essential to tailoring effective solutions. My consultative selling approach is centered on listening and learning from prospective users to present tailored solutions that directly address their specific challenges. At Hanmark Technologies, I consistently demonstrated the value of our platform by articulating its benefits and features in a compelling manner.
Closing Deals
Navigating the sales process from initial contact to contract negotiation and closure is where my strategic mindset and persistence shine. I have a proven track record of overcoming objections and addressing concerns, which has enabled me to close deals efficiently and effectively. Meeting and exceeding sales targets and KPIs has been a hallmark of my career. At Zali Systems(Stelden), I achieved 80% of my sales quota in the last fiscal year, a testament to my ability to convert leads into active, satisfied users.
Relationship Management
Maintaining ongoing communication with existing users to ensure their satisfaction and uncover upselling opportunities is key to fostering loyalty and growth. I believe in a collaborative approach with the customer success team to continuously improve the user experience based on feedback. My dedication to user satisfaction and proactive relationship management has led to a 25% increase in user retention and a notable rise in upsell opportunities in my previous role.
Education:
Diploma in sales and Marketing
Skills:
selling, customer service, communication
Additionally:
I am also proficient in English
