Skills:
Negotiation, Communication Skills, Customer Service, Product Knowledge, Active Listening, Problem-Solving, Time Management, Team Collaboration, Upselling & Cross-Selling, Market Awareness.
Additionally:
Sales Strategies
Techniques used (e.g., consultative selling, relationship-building, or solution-based selling).
Campaigns or initiatives you led to boost sales.
Examples of successful upselling or cross-selling.
Customer Relationship Management
Building long-term customer relationships.
Resolving complex customer issues efficiently.
Maintaining high customer satisfaction or retention rates.
Leadership in Sales
Mentoring or training junior sales associates.
Leading a sales team to achieve targets.
Implementing sales processes or tools that increased efficiency.
Technology & Tools
Proficiency with CRM software (e.g., Salesforce, HubSpot).
Familiarity with data analytics tools to track sales performance.
Experience with e-commerce platforms or digital sales channels.
Industry Expertise
Knowledge of retail trends, customer behavior, or market dynamics.
Insights into competitors and positioning strategies.
Experience with product launches or promotional campaigns.
