Experience:
Administrative Assistant | Pixol Creative Limited | Nov 2018 – Present
• Oversee day-to-day office operations, ensuring smooth workflow and coordination among departments.
• Implement efficient record-keeping and data management systems to track company documents and reports.
• Manage procurement and supplies, negotiating with vendors to ensure cost-effective purchases.
• Organize meetings, travel arrangements, and event logistics, ensuring seamless execution.
• Prepare reports, maintain schedules, and assist in executive correspondence.
• Spearheaded a post-event evaluation system, improving process feedback by 60%.
Research & Development Data Administrator | GALVmed | Mar 2017 – Mar 2018
• Managed data entry, quality assurance, and document security, ensuring compliance with company standards.
• Processed large datasets from Tanzania and Uganda, ensuring accurate and efficient data handling.
• Implemented a pagination system, improving document verification processes by 80%.
Marketing Development & Access (MD & A) Administrator | GALVmed | Jul 2016 – Jan 2017
• Supported high-level executive operations, managing schedules, expense reports, and travel plans.
• Coordinated supplier databases, optimizing procurement operations.
• Organized a 3-day stakeholder workshop, significantly reducing costs while ensuring successful execution.
Administrative & Customer Service Roles (1999 - 2014)
• Held administrative, office management, and customer service roles in organizations such as Childline Kenya, Ministry for Regional Cooperation South Sudan, and Emergency Relief Supplies.
• Managed front-office operations, procurement processes, stakeholder engagements, and guest services.
• Spearheaded cost-saving initiatives in travel and hospitality arrangements, reducing expenses by 40%.
Education:
• Diploma in Human Resources Management – Kenya Institute of Management (2007 - 2010)
• Computer Proficiency Training – Fornaxx Computer College (1998)
• Good Clinical Practice Certification – GALVmed (2017)
• Introduction to Trauma Counselling – Amani Counselling Centre (2012)
Skills:
• Office Administration & Management
• Customer Service & Guest Relations
• Procurement & Vendor Coordination
• Data Entry & Records Management
• Event & Travel Coordination
• Stakeholder Communication & Team Collaboration
• Process Optimization & Workflow Improvement
• Confidential Correspondence Handling
Additionally:
Highly organized and results-driven Administrative Professional with over 20 years of experience across multinational organizations. Skilled in office management, administrative coordination, customer service, and event planning. Adept at streamlining operations, improving efficiency, and supporting executive teams. Strong background in procurement, stakeholder communication, data management, and process optimization. Seeking opportunities to leverage my expertise in administration, guest services, or project coordination within a dynamic organization
