Resume Office manager in Kuwait Al-Kuwait

Administrative Assistant / Office Manager Dr. Sabreen Al Zamil Clinic - Salmiya, Kuwait January 2019 - December 2024 Key Responsibilities: • Manage and direct incoming calls to ensure efficient communication across the organization. • Oversee the procurement of medical equipment, ensuring timely acquisition and budget compliance. • Provide comprehensive support to visitors, enhancing their experience and ensuring their needs are met promptly. • Prepare and assist in the compilation of regularly scheduled reports to support management and operational decisions. Achievements: • Designed and implemented a systematic approach to office organization, significantly improving meeting scheduling, appointment setting, and office supply maintenance. • Developed and maintained an effective filing system that streamlined document management and enhanced operational efficiency. Additional Contributions: • Coordinated travel arrangements and managed detailed itineraries for staff, optimizing travel schedules and expenses. • Maintained and updated contact lists and staff directories, ensuring accurate and accessible communication channels within the department. • Produced and distributed key correspondence, including memos, letters, faxes, and forms, facilitating effective information flow. • Continuously updated and improved administrative processes and systems as part of a commitment to ongoing organizational improvement. Administrative Executive / Personal Assistant Al Homaizi Grandsons Pharma - Kuwait August 2016 - December 2018 Key Responsibilities: • Served as the primary point of contact, managing all correspondence and phone calls, ensuring efficient communication and privacy. • Coordinated complex scheduling and organized meetings and appointments, strategically managing access to the executive. • Arranged travel, transport, and accommodation for business activities, optimizing logistics and ensuring compliance with corporate policies. • Planned and executed corporate events and conferences, enhancing company visibility and stakeholder engagement. Achievements: • Streamlined administrative procedures, significantly improving operational efficiency and data management. • Developed and maintained robust filing systems and databases, ensuring quick access to critical information and enhancing data retrieval processes. • Prepared and managed comprehensive reports and presentations, contributing to informed decision-making and strategic planning. Additional Contributions: • Communicated effectively with staff, suppliers, and clients to foster collaborative relationships and ensure seamless business operations. • Managed expense collation and filing, ensuring accurate financial record-keeping and compliance with budgetary guidelines. • Ensured compliance with legal and regulatory requirements by reporting on governance and client-oriented operations. Supervisor & Administrative Assistant Commercial Bank of Kuwait - Shuwaikh, Kuwait July 2004 - June 2016 Key Responsibilities: • Managed mass account operations and data entry using the Integrated Computerized Banking System (CBS). • Conducted meticulous data entry for customer accounts, ensuring accurate signature capture and verification for various account types (Corporate, Joint, Individual). • Completed comprehensive account opening processes, including the handling of sensitive information such as Power of Attorney. • Streamlined daily operations involving the review and verification of new accounts and related documentation. • Implemented effective document management strategies for closed accounts and supplementary documents. Achievements: • Developed and led training sessions for non-CBK staff, enhancing team capability and preparing personnel for new roles across banking divisions. • Managed ATM and credit card services, including confidential PIN code distribution and maintenance. • Played a pivotal role in the electronic processing and scanning of signatures for labor accounts daily. • Prepared vital documents for company agreements and facilitated various office functions. • Managed salary postings, communications (fax, email), call management, and general clerical tasks. Additional Contributions: • Delivered high-quality customer service by managing transactions, including deposits and withdrawals, and resolving inquiries both in-person and via referrals to appropriate bank services.

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• Customer service and client relations • Sales and negotiation • Office management and administration • Strong communication and interpersonal skills • Proficient in Microsoft Office (Word, Excel, PowerPoint) • Knowledge of real estate market trends • Time management and organizational skills

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Institute Of International Teacher Training Location: Remotely Date: November 2020 Participated in this key conference focused on the latest methodologies and technologies in teacher training. Engaged in workshops and seminars led by experts in the field, gaining insights into innovative teaching strategies, curriculum development, and classroom management techniques.