Resume Mazen ALZUMAR CV in Saudi Arabia Jeddah

Programme Associate UNWFP (World Food Programme) Provided operational and technical support in project planning and execution, ensuring alignment with organizational policies, procedures, and performance objectives. Orchestrated end-to-end project activities, ensuring timely delivery, compliance with standards, and adherence to defined operational frameworks. Developed and analyzed operational reports on performance, resource utilization, and project status, generating insights to support data-driven decision-making. Maintained high standards of data management, ensuring accuracy, consistency, and timely reporting across internal and external stakeholders. Collaborated with cross-functional teams to facilitate implementation, monitoring, and continuous improvement of operational processes. Supported action planning by tracking progress, identifying constraints, and providing structured recommendations to enhance efficiency. Managed stakeholder engagement with partners, government entities, and external organizations to ensure smooth coordination and service delivery. Sana'a 04/2019 – 04/2020 Monitoring field Assistant UNWFP (World Food Programme) Coordinated and monitored field operations in collaboration with partners, ensuring effective implementation and alignment with operational standards and objectives. Oversaw service delivery across field locations, ensuring quality control, compliance with procedures, and continuous performance improvement. Mazen Abdulhakim Al-Zumar Program Coordinator Managed and tracked supply chain activities, including deliveries, storage, transportation, and distribution, ensuring accuracy, accountability, and risk control. Developed monthly monitoring plans and conducted regular field visits, enhancing operational visibility and performance tracking. Prepared detailed field reports highlighting operational performance, quality issues, and key risks to support management decision-making. Maintained accurate records and structured documentation systems, ensuring data consistency and compliance with reporting standards. Sana'a 10/2018 – 03/2019 Case Management Officer HI (HANDICAP INTERNATIONAL) Developed and maintained a structured database of external service providers, improving coordination, visibility, and efficiency of service delivery processes. Managed relationships with external partners and contributed to designing streamlined workflows and service coordination systems to enhance operational effectiveness. Collaborated with internal teams and stakeholders to establish clear procedures, service criteria, and execution standards, ensuring consistency and quality across operations. Oversaw case management processes, including identification, prioritization, follow-up, and closure, while ensuring high-quality service delivery and timely feedback loops. Monitored daily operations, identified critical cases requiring escalation, and supported management in prioritization and decision-making. Sana'a 01/2018 – 10/2018 Senior Case Management & Psychosocial Officer IRD (International Relief and Development) Planned and executed client-focused support programs, ensuring structured delivery, efficient scheduling, and alignment with operational objectives. Facilitated group sessions and coordinated team workflows, including task allocation and rotation planning, to optimize team productivity and service coverage. Managed case handling processes, including identification, internal/external coordination, and follow-up, ensuring timely resolution and adherence to service standards. Monitored ongoing activities and provided performance feedback to team members, improving quality, consistency, and overall service delivery. Prepared periodic reports on progress, performance, and key insights, supporting management in monitoring targets and making informed decisions. Sana'a 12/2015 – 12/2017 Social Assessment Officer IRD (International Relief and Development) Conducted field visits and on-site assessments, collecting data and evaluating client eligibility based on defined criteria and operational standards. Authored clear, structured assessment reports in English, ensuring accuracy, objectivity, and compliance with organizational requirements. Delivered awareness sessions and guidance to clients on available services, policies, and responsibilities, improving engagement and service utilization. Presented assessment findings in coordination meetings with internal teams and stakeholders, supporting case review and decision-making processes. Sana'a 03/2013 – 03/2015 Administrative& Liaising Officer NAHOTI (National hotel& Tourism Institute) Designed and delivered training programs for diverse audiences, including organizational staff and public sector participants, enhancing skills and operational capacity. Facilitated opportunities and partnerships to support workforce placement initiatives, improving engagement between organizations and target groups. Developed and executed project implementation plans, ensuring alignment with objectives, timelines, and operational priorities. Monitored project activities against budgets, supporting cost control and efficient resource utilization.

Master in Business Administration - MBA Arab Academy Sana'a, YEM Bachelor of Arts - English Department Sana'a University Sana'a High Management Diploma - Human Resources department The national institute for administrative sciences Sana'a, YEM

Good Facilitation skills Project management Coordination skills Implementation plan development Leadership skills Environmental policies knowledge Good communication skills Quality Management Strategic Planning Documentation Management

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Detail-oriented Program Associate with over 7 years of experience in project planning, execution, and coordination within international humanitarian organizations. Proven ability to analyze operational reports, manage stakeholder engagement, and ensure timely delivery of project activities while adhering to organizational policies. Skilled in developing implementation plans and monitoring budgets. Eager to leverage expertise in coordination and operational support to drive impactful projects at your organization.