Experience:
Sundry Markets Limited (Owners of Market Square)
System Administrator & IT Support Specialist | 2023 – Present
• Administer the corporate Microsoft 365 environment, handling user account creation, security
policies, exchange provisioning, and access control.
• Deploy, configure, and maintain local networks, servers, and desktop workstations across
active retail store environments.
• Troubleshoot complex hardware, software, and POS network faults, isolating issues rapidly to
maintain uninterrupted business operations.
• Manage a high-volume helpdesk ticket queue, prioritizing open incidents to resolve critical
front-line infrastructure failures within agreed SLAs.
• Establish strong technical working relationships with store managers, on-site personnel, and
third-party vendors.
Tizeti Network Limited
Field Service Engineer & Technical Support Specialist | 2020 – 2023
• Managed and optimized network operations for multi-tenant buildings via ExpressWiFi and
wifi.com.ng distribution networks.
• Installed, configured, and aligned wireless radio infrastructure, including Cambium and
Baicells outdoor units.
• Provisioned indoor/outdoor wireless Access Points (APs) for retailers, tailoring coverage and
traffic shaping to client requirements.
• Diagnosed internet connectivity, packet loss, and hardware failures at client premises,
restoring service within tight timeframes.
• Implemented and tested custom network protocols on-site to resolve routing conflicts and
improve customer bandwidth delivery.
Maurrison Communication Limited (Wish F.M / Atlantic Television Network)
System Administrator & Studio Technical Assistant | 2019 – 2020
• Maintained specialized broadcast and IT infrastructure, including TriCaster video switchers,
vMix systems, teleprompters, and audio mixers.
• Provided comprehensive tier-1 and tier-2 desktop support to station employees via phone,
email, and in-person visits.
• Monitored LAN performance and troubleshot core network switches to prevent off-air
downtime during live broadcasts.
• Tested, validated, and integrated new software tools while managing periodic updates for
office productivity suites.
• Contributed technical updates in weekly operational management meetings with senior
leadership.
Education:
MARKETING (B.Sc.), INTRODUCTION TO CYBERSECURITY, DIPLOMA, AD ’MAS DIGITAL TECHNOLOGIES LIMITED
{MAINTAINACE AND REPAIR, COMPUTER SYSTEM HARDWARES}
(full office network setting up, configuration and admin privilege ) , DIPLOMA, INTEGRAL COMPUTERS AND RESEARCH CENTRE ,
Skills:
Router and Radio Configuration (Cambium)
Troubleshoot of both Hardware and Software
Office 365 admin
Unifi access point, installation. Configuration and control
Wireless and wired hardware installation, configuration and control
Operating Systems: Windows 7/8/10/11, Windows Server 2019 / 2022 / 2025.
• Hardware Setup: Network Printers, Network Attached Storage (NAS), Enterprise Routers,
Switches, Broadcast Media Equipment.
• Office Productivity: Advanced Microsoft Office Suite (Word, Excel, PowerPoint, Access).
Additionally:
Results-driven IT Administrator and Network Engineer with over 5 years of experience managing
core business systems, cloud infrastructure, and enterprise networks
