Handymen - Working specialties
Experience:
Cybersecurity assistant, Project Manager assistant, Social media specialist, visa consultant
Education:
BS Software Engineering
Skills:
* IT Help Desk & Technical Support
* Ticket Management (ServiceNow, Jira, Zendesk, or similar)
* Hardware & Software Troubleshooting
* Windows OS & Microsoft Office Support
* User Account Administration (Active Directory)
* Basic Network Troubleshooting (LAN, Wi-Fi, VPN)
* Access Provisioning & Password Resets
* Workstation Setup & Configuration
* Remote Support Tools
* Problem Solving & Root Cause Analysis
* Documentation & Ticket Updating
* Customer Service & Communication Skills
* Time Management & Team Collaboration
* Quick Learner and Adaptable to New Technologies
Language skills:
English
Hindi
Additionally:
* Strong interest in IT Support and troubleshooting.
* Quick learner with excellent problem-solving skills.
* Able to work effectively in a team and independently.
* Committed to providing high-quality customer service.
* Willing to work flexible shifts and learn new technologies.
