Experience:
Centlec: Bloemfontein
System Suppot Officer
Delivered technical support and troubleshooting for hardware, software, and networks.
Monitored system performance and carried out preventive maintenance.
Managed user accounts and access rights.
Data Analyst
Collected, cleaned, and analyzed datasets to support business decisions.
Produced reports and dashboards with actionable insights.
Identified trends and patterns to improve operational efficiency.
Collaborated with stakeholders to translate data into clear requirements.
Izzat Technologies: Johannesburg
Business Analyst
Education:
Central University of Technology
University of Cape Town
Skills:
System Support Officer
Technical support & troubleshooting (hardware, software, networks)
Preventive maintenance & system monitoring
User account management & access control
Incident documentation & knowledge sharing
System upgrades, deployments & user training
Data Analyst
Data collection, cleaning & validation
Statistical analysis & trend identification
Reporting & dashboard creation (Excel, BI tools)
Translating data into actionable insights
Ensuring data accuracy & compliance
Business Analyst
Requirements gathering & documentation
Process mapping & workflow improvement
User stories & acceptance criteria definition
Stakeholder communication & alignment
Additionally:
I also have experience as a DevOps Administrator
