Experience:
Qualified senior professional with over 17 years of experience in managing day-to-day operations, HR, finance & accounts, sales support, and others in diverse roles across the organizational hierarchy.
Motivational leader and mentor of multicultural and cross-functional teams with team management skills, adapting with agility to new environments, and delivering consistently high levels of client satisfaction.
Well-versed in development/ preparation of short-term & long-range plans as well as budgets based upon broad organization goals and objectives.
Spearhead development/ installation of procedures and controls, to promote communication, adequate information flow to solidify management control and direction of the enterprise.
Adept at evaluating existing processes and procedures for redundancy and designing new processes to match market dynamics, analyzing critical customer issues for identifying trends, and implementing effective mitigation plans for minimizing business impact.
Demonstrated expertise in developing cost-effective administrative measures aimed at enhancing operational efficiency and departmental profitability.
Skilled in managing monthly & quarterly assessments and forecasts related to organizational financial performance, financial and operational goals based on changing market dynamics and other related factors.
Adept at evaluating documents for license renewal (Concordia, CG Technology, Health, and Safety, etc.); Annual Maintenance Contract for various utilities as well as policies for ISO audit.
Skills:
Deadline-Oriented ~ Training & Development ~ Team Leadership ~ Employee Relations ~ HR Policies ~ Talent Management ~ Strategic Planning ~ Senior Management Representation ~ Policy Implementation ~ Statutory Compliance ~ Analytical Skills ~ Business Analysis ~ Operations Management ~ Resource Optimization ~ Finance & Accounts Management ~ Sales & Marketing Support ~ Logistics Management ~ Market Collateral Development ~ Government Liaison ~ Senior Management Interaction ~ Critical Thinking and Problem-Solving Skills
Additionally:
CERTIFICATIONS:
• Polished Diamond Grader, (June 2005), Certified Auditor (ISO) November 2005, Certified Lead Auditor (ISO) (July 2008)
OTHER LEARNINGS:
• Computer Skills: Microsoft Word, Excel, Powerpoint, Outlook, Tally (Accounting software)
• Company’s in house software and updates (2005 – 20018)
• Linkedin learning (January 2019), Google workspace (August 2019), Social media accounts handling (2020)