Resume Salesperson in India Mumbai

EXPERIENCE September 2021 to Current Medical Receptionist NHS, Salford , United Kingdom • Maintained accurate medical records in compliance with NHS regulations. • Kept patient appointments on schedule by promptly notifying provider of patient's arrival. • Protected patients' rights by maintaining confidentiality of medical, personal, and financial information on the system • Managed office inventory and equipment through arranging and printing promptly ordering low-stocked supplies. • Helped patients in distress by efficiently responding to medical emergencies and offering a calm and collected approach. • Answered 100+ incoming calls per day politely and timely, recording accurate messages and quickly following up on enquiries. • Maintained accurate patient accounts by obtaining, recording, and updating personal information. • Welcomed patients and visitors into the clinic politely and professionally, maintaining outstanding service. • Effectively managed bookings in the system, ensuring the type, length and nature of appointments met patient needs. • Maintained stationery requirements by completing thorough stocktake checks on weekly basis, placing orders for stock as needed. • Swiftly registered new patients, ensuring questionnaires and additional paperwork accurately completed. • Collated required information and statistics to enable administration staff to submit monthly Key Performance Indicators. • Answered telephone calls within two-second timeframe, consistently ensuring patient confidentiality. • Liaised with patients on upcoming appointment needs, confirming the problems’ severity and sending follow-up reminders as required. • Consistently maintained a clean, tidy reception area and patient waiting room through communicating and following up. • Liaised with vendors, contractors and professional services personnel to ensure proper processing of orders in alignment with needs and specifications of management. • Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices. • Coordinated daily and weekly schedules and monthly calendar obligations for 20 admin staff. • Entered incoming clinical correspondence, reports and results into the vision system on device within 10 minutes to maximize efficiency. • Entered data in the vision software to keep records of patients medical information. • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment. • Organized and scheduled office meetings as well as client appointments for team of more than 50 professionals, effectively accommodating hectic agendas. • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions. June 2021 to August 2021 Bar Staff Member DNA , UK • Working at the bar • Deliver quality food and beverage service to guests quickly. • Oversee bar inventory, restocked supplies and placed orders. • Maintain neat personal appearance. • Monitor glassware and stemware inventory. • Stock beer and wine coolers. • Serve each guest with sincere, positive, pleasant and enthusiastic attitude. • Maintain facility compliance with health codes, sanitation requirements and license regulations. • Ensure alcohol is consumed in designated areas only. • Process cash, credit card and voucher payments. • Efficient use of card reader, making sure it is well-charged at all times. • Broke down bar after events and returned leftover spirits, glassware and banquet trolleys. • Cleaned and filled ice bins. • Opened and closed bar tabs and transferred tabs to dining area. • Upheld high standard of cleanliness in all work areas. • Created list of signature drinks that increased bar revenue by 80%. • Maintained full knowledge of all menu items, contents and preparation methods. • Prepared over 100 mixed drinks and poured wine, beer and nonalcoholic beverages for average of 500 patrons per shift. • Sent orders to kitchen within 2 minutes of table service, creating seamless workflow. • Conducted ID checks on those looking under the age of 25, following challenge 25 rules and regulations. • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards. • Maintained bar, front-of-house and dining areas, creating clean, safe environment for staff and customers. • Advertised, marketed and recommended drink options to guests to increase guest satisfaction. • Used persuasive and clever sales techniques to add additional items to customers order, in order to increase profits. • Waited on multiple customers at the bar and throughout the bar area. • Assisted in the development of new menus, making suggestions for drink addition, enhancement or removal based on drink sales performance. • Used a range of tools and machines, including shakers, blenders, ice crushers, to blend cocktails to optimum standards. • Cleared tables within 1-minute timeframe, reducing customer wait times by 70%. • Maintained an extensive knowledge of cocktail and other beverage trends to implement these into the bar's menu. • Problem solving. • Front-of-house procedure knowledge. • Organizational ability. • Beverage inventing. • Verbal communication. • Cocktail mixing. • Cocktail layering. • Alcohol ordering. • Strong communication skills. • Monitored different areas of bar to keep alcohol consumption stayed in designated areas. • Checked patrons identification to ensure minimum age requirements for consumption of alcoholic beverages. • Recognized VIP customers immediately and provided special treatment, including preferred tables. • Invented new cocktails, such as the Bloody Mary and the Daiquiris, which saw an increase in sales by 85%. • Served guests within 5-minute timeframe, creating positive dining experience. • Made product recommendations to customers based on preference, food pairings and special promotions. • Created list of signature items to increase overall revenue. • Processed over 100 transactions daily using cards, cash and voucher payment systems, applying any eligible coupons or promotions. • Checked identification of customers to verify age requirements needed for purchase of alcohol. • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships. • Conducted consultations with customers when ordering drinks to determine drink and taste preferences, making recommendations based on these. • Handled payments within 1-minute timeframe, minimizing customer wait times. • Received beverage orders from wait staff and delivered beverages to guests. • Greeted and seated guests within half-a-minute timeframe, maintaining customer satisfaction. • Confirmed customers ages for alcohol service and discontinued service to intoxicated guests. • Provided and enjoyable and friendly customer experience by politely interacting with customers throughout service. • Worked closely with bar supervisor on health and safety standards, maintaining safe environment for customers and staff. • Monitored usage of the coffee machine and its after-cleaning process. • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales. • Applied responsible alcohol service training to identify high-risk customers, escalating to F&B host and minimizing safety hazards. • Greeted guests in a timely and professional manner. February 2021 to May 2021 Bar Manager , UK • Food and Beverage Host Jury's inn and Leonardo hotels |, Effectively managed restaurant reservations within the computerized system. • Performed shift closing procedures within computing POS system, tallying cash and credit card settlements manually as needed. • Maintained detailed menu knowledge to assist guests with food and beverage queries and selections. • Ensured waiting and dining areas were kept clean and tidy to maintain an exceptional industry reputation. • Served food and beverages to guests in a polite and timely manner, guaranteeing continued satisfaction. • Worked collaboratively with fellow staff, ensure seamless daily operations. • Presented accurate final bills to guests, processing payments within 10-second timeframe. • Warmly greeted guests, accompanying to appropriate seating or waiting areas within 20-second timeframe. • Consistently communicated with kitchen staff regarding dietary requirements, wait times and product availability. • Collaborated with kitchen employees throughout order placement and service of 50-100 meals daily. • Arranged food, utensils and condiments on trays to serve meals with necessary items. • Cleaned trays, unstacked and stacked items to remove food debris and sanitize. • Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories. • Set up trays and assisted to situate food at the hotel restaurant. • Explained menu options to guests, offered suggestions and took orders for food and beverages. • Sent orders to kitchen staff by informing them immediately. • Prepared and served cold, hot and other beverages to guests. • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders. • Carefully transferred†orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items. • Processed customer payments and provided receipts. • Stocked service carts with napkins, cutlery and crockery items. • Arranged each place setting attractively with correct dishes, silverware, wine and water glasses and verified all items were clean and free from water spots and chips. • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations. • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages. • Managed guest expectations by conveying optimal information about wait times, policies and specials. • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements. • Refilled service bins with napkins, straws and glass items to keep fully stocked. February 2020 to December 2020 Yoga Teacher • Assessed pupils throughout classes to determine physical fitness and create individualized fitness programs based on needs. • Taught students to connect to breath while conducting a series of physical and mental exercises. • Conducted and held yoga poses to demonstrate to pupils during classes without difficulty. • Proactively asked client feedback after classes, obtaining information required to improve lessons and self-performance. • Successfully motivated students to maintain poses and continue with activities through words of encouragement. • Designed yoga courses, lesson plans and movements ranging from beginner to advanced. • Taught a variety of techniques to students through breathing, posture and stretching. • Obtained and maintained extensive knowledge of Chakra System, Pranayama, mantra and mindful meditation to practice these within classes. • Created relaxing, therapeutic and enjoyable experiences for customers by creating yoga programs according to requests. • Re-racked weights and maintained neat, organized and clean club. • Assisted in planning and developing new fitness programs, making suggestions based on fitness trends and member requests. • Educated and guided clients in safe and appropriate exercises for individual levels of fitness and physical abilities. • Managed planning of effective exercises for clients, creating based on individual needs, strengths and weaknesses. • Helped clients reach personal goals by planning effective exercise routines, designed for their body type and ideal weight loss target. • Maintained excellent member and guest satisfaction by providing continual motivational and educational support. • Guided clients in safe exercise, taking into account individualized physical limitations. • Ensured clients stayed safe throughout fitness workouts by closely monitoring individuals throughout classes. • Encouraged clients to engage in group fitness classes and other gym activities to meet fitness goals. February 2019 to December 2019 Broadcaster SWOO TV • Presented detailed and entertaining elite segments, increasing viewership by 75%. • Performed relevant background research on food, culture, health & wellness and travel segments, ensuring accurate information was provided to audience. • Used broad-reaching presentation experience to host varied programs with confidence and professionalism. • Demonstrated ability to talk to time, making sure news announcements and future programs had clock starts. • Created and delivered well-written scripts clearly and authoritatively, in line with broadcast briefs. • Enthused listeners and viewers in current and upcoming content through passionate delivery and persuasive forward-promotion. • Maintained thorough legal broadcasting knowledge to consistently deliver safe, compliant content. • Prepared interesting interview questions to deliver entertaining, informative conversations. • Delivered live promotional reads with meticulous attention to detail for optimum compliance. • Enunciated words clearly and accurately, delivering effective announcements to time. • Provided commentary for various live events, researching appropriately to add depth to content. • Utilized outstanding communication and relationship-building abilities to build rapport with interview guests. April 2018 to August 2018 Marketing Consultant Brainnr.com, India • Stayed up to date on social media developments and marketing trends to test and implement. • Assisted in planning, creating and executing successful marketing plans and strategies for about large-sized businesses. • Conducted in-depth assessments into company's current marketing strategies to make recommendations on improvements needed. • Coached clients on various marketing aspects, such as strategies, social media, newsletters and ads. • Thoroughly researched and assessed target market, identifying industry trends and commercial opportunities. • Assessed campaign and other marketing activity results, determining successes to continue with and faults to remove. • Studied company profile and operations to understand marketing needs, making growth plans based on these. • Shared ideas and collaborated with team members through regular face-to-face and online interaction, enhancing customer experience. EDUCATION 2019 Bachelor of Arts Journalism and Advertising Mumbai University, India 2016 H.R. College of Commerce and Economics, India Commerce and French 2014 ICSE Commercial Studies and Environmental Science Learners' Academy, India 2009 Master of Science Strength and Conditioning IGCSE University of Bolton

Bachelors in Media

• Moving and Handling (Non Clinical) • Safeguarding Adults (Level 1) • First Aid, CPR &AED • Sport Rehabilitation and Therapy • Fire Safety • Principles of Health and Safety • Bullying and Harassment • Customer Care • Office Safety • Conflict Resolution • Learning Disabilities Awareness • Complaints • Infection Control (Clinical) • Infection Control (Non Clinical) • Dementia Awareness • Equality and Diversity • Anaphylaxis • Being Open • Cleanliness and Hygiene • Information Governance • Mental Capacity Act • Consent • Records Management • Accident and Incident Reporting • Display Screen Equipment • Appraisee - Appraiser • Adult Basic Life Support (ARCHIVED) • Safeguarding Children (Level 1) • Chaperoning • Counter Fraud • Safeguarding Children (Level 3) • Whistleblowing • Preventing Radicalisation • GDPR • GDPR Awareness • Sepsis • Anticholinergic Burden • Cancer Awareness • Safeguarding Adults (Level 3) • Coronavirus (COVID-19) - Staff Support Toolkit

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. CONTACT Mumbai - 400050 +...545 [email protected] CORE QUALIFICATIONS • Service-oriented mindset • Food preparation • Health codes compliance • Strong organizational skills • Elegant garnish station setup • Glassware management • Extensive spirits knowledge • Able to stand for 6 hours • Payment processing • Anticipating guest needs • Basic accounting • Outgoing personality • Cash and credit transactions • Wine, beer and cocktails • Expertise • Excellent judgment • Stocktaking • Exceptional time management • F&B policy knowledge • Highly organized • Cocktail muddling • Garnishing • Cocktail flaming • Food service • Cocktail list development • Safe serving knowledge • Friendly customer service • Marketing and sales experience • Bar deep cleaning • Coffee machine operating • Superb customer service • Service-orientated mindset • Basic accounting, Content, French, Marketing, Promotion, Sales experience, Workflow • Ads, Credit, Greek, Market, Quality, Settlements, Written • Arabic, Clients, Hindi, Neat, Rapport, Scripts • Attention to detail, Client, Inventory, Newsletters, Relationship-building, Supervisor • Broadcast, Customer satisfaction, Legal, Persuasive, Researching, Tables • Broadcasting, Customer service, Marketing, Policies, Research, Time management • Closing, Delivery, Strategies, POS, Safety, Type • Strong communication skills, English, Marketing plans, Problem solving, Sales, Verbal communication PERSONAL INFORMATION SUMMARY , Versatile admin professional, capable of maintaining composure when under pressure and assisting clients . Offering 5 years of experience in providing patrons with reliable support, information and advice LANGUAGES • Conversant in English, Hindi, Arabic, Greek and French