Experience:
- Provide the perfect service experience for restaurant patrons
- Ensure the guest feels important and welcome in the restaurant
Ensure hot food is hot and cold food is cold
Adhere to timing standards for products and services
Look for ways to consolidate service and increase table turns
Present menu, answer questions, and make menu recommendations
Serve customers in an accommodating manner
Must know all food liquor, beer, wine, and retail offered
Apply positive suggestive sales approach to guide guests
Pre-bus tables; maintain table cleanliness, bus tables, remove dirty plates
Look for ways to avoid waste and limit costs
Assist in keeping the restaurant clean and safe
Provide responsible service of alcoholic beverages
Deliver food and beverages to any table as needed
Must follow all cash handling policies and procedures
Report to property on time and in proper uniform
Process payments of food and drink orders with the cash register
Coordinate with kitchen staff to deliver accurate food orders
Skills:
Basic Math
Verbal Communication
Excellent Customer Service
Resolve Conflict
Teamwork
Persistence
High Energy
Sell to Customer Needs
Thoroughness
Professionalism
Client Relationships
Physical Strength
Stamina
Point-of-sale Systems
Food Safety
Patience
Social Perceptiveness
Positive Attitude
Dependability
Interpersonal Skills
Stress Tolerance
Dexterity
Adaptability