Experience:
Technical Director/ Project Manager/ Sales Representative (Manager), Robbingood Tech Limited, Ghana
(Dec 2019 – Present)
Sales / Business Development Representative
Achievements and responsibilities:
• Collect data from sales, marketing, and finance departments to use in establishing organizational structure.
• Organize, extrapolate, and disseminate data across departments to be used for drawing conclusions about the success of current methods.
• Present detailed reports about the meaning of gathered data to members of management and help them identify scenarios utilizing modifications in the data.
• Responsible for bringing in business through innovative initiatives that resulted in increased revenue growth - through client contact by networking, researching and referrals to expand government and commercial business.
• Developed strong teaming partner relationships in an effort to work maximize all business opportunities which may require additional backend support in providing personnel.
• Assisted teaming partners in identifying qualified personnel against labor categories for proposal efforts and or provide recruiting support on any IT job requirements.
• Provided full-life cycle recruiting on all IT personnel, both cleared and non-cleared.
• Tracked and maintained all open job requirements, candidate submissions and interview activity for each and every client.
• Handled all IT staffing contract negotiations.
• Worked closely with potential clients to identify a specific staffing solution to their overall challenges.
• Installed and serviced electronic alarms, access control systems, and cctv.
• Communicated sales promotions to customers to grow average customer account size by 10%.
• Prioritized daily workflows, including all inbound calls, quotes, and sales-related inquiries.
• Set up new accounts, established customer credit, and set up payment methods.
• Conducted business-to-business telephone sales.
• Managed and recorded all leads from outbound telephone marketing.
• Contacted new and existing customers to discuss how their needs could be met with specific products and services.
• Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals.
• Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
• Protects organization's value by keeping information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
CCTV Technician
Achievements and responsibilities:
• Installed and serviced electronic alarms, access control systems, and cctv.
• Installation / service of commercial alarm systems.
• Troubleshooting and repair of various systems.
• Able to read and comprehend blueprints.
• Knowledgeable of power tools and most hand tools.
• Familiar with some basic computer programs
• Commercial IP CCTV security system installation, setup, and repair.
• Cat5, 5e, 6 structured cable system installation, termination, and testing.
• Stationary and remotely controlled motion IP CCTV camera installation.
• Multiple DVR system component rack construction and installation.
• Multiple DVR and associated hardware (work stations, routers, switches) installation and setup.
• Customer supplied location specification drawings utilization.
• Final system camera and component layout documentation preparation for customer.
• Job specific hand/power tools
• VOM/Clamp Current meter usage
• Data/telecom test equipment usage
Graphic Designer
Achievements and responsibilities:
• liaising with clients to determine their requirements and budget
• managing client proposals from typesetting through to design, print and production
• working with clients, briefing and advising them with regard to design style, format, print production and timescales
• developing concepts, graphics and layouts for product illustrations, company logos and websites
• determining size and arrangement of copy and illustrative material, as well as font style and size
• preparing rough drafts of material based on an agreed brief
• reviewing final layouts and suggesting improvements if required
• liaising with external printers on a regular basis to ensure deadlines are met and material is printed to the highest quality.
• Designed and Completed 20 brand development projects. (video editing, banners, flyers etc)
• Working in a variety of fields, including medical, industrial, financial, food services, and entertainment.
• Creating a wide range of projects, often using skills outside of the graphic design realm.
• Responsible for keeping up with the latest design trends and software needed to complete the task. This includes, but is not limited to, color schemes, fonts and typography, shape and form, and layout.
• Outside of typical design skills, I also have been asked to utilize copywriting, copy editing, photography, social media, sales, and marketing skills.
• Designing marketing flyers and ads that significantly increased exposure both online and at promotional events.
• Designing creative materials resulting in partnerships with major athletic facilities including 24-hour fitness, crunch, and Mercedes club.
• Effectively drive brand awareness, traffic, and engagement to social media pages including Facebook and Twitter.
• Print design awards and client's satisfaction with product led to repeated referral business.
• Flexible with the ability to take direction, work independently and set creative priorities.
• Executing design decisions, sell concepts, and ensure client expectations are met.
• Designing websites from concept to complete operation, website editing (HTML, flash, CSS, word press, social network).
• Providing professional timeline to create the demand for clients designs needs.
Smart Home Automation Technician
Achievements and responsibilities:
• Diagnosing and repair of control systems.
• I interface with customers to install and service building automation systems.
• working with clients, briefing and advising them with regard to design
• Team Leader in managing, supervising and finishing of project before deadline.
• Configured and installed smart devices such as smart locks, smart lighting switches, smart curtain blinds, motion sensors and IR controllers.
• Completed 4 more projects within a period of 6 months.
• Brainstormed and brought up the idea of buying product from China at an affordable cost with making sure everybody is not let out of our packages and services. And it really help; every customer or potential is able to afford a devices which can basically control their lighting systems no matter their budget.
• Act as an Automation Project Leader for small to medium size projects; lead, plan and execute Automation Engineering task items like, Designing, Programming, testing and commissioning.
• Interface with account managers and customers for assessing customer requirements, and proposing cost effective automation solution for project of varying scope, size and complexity.
• Assessing existing control system/technology to determine feasibility to implement new control system.
• Manage vendors regarding quotations, ordering, delivery, and installation of Electrical Panels and field instruments.
• PLC, HMI/SCADA Code Development for Dairy & Beverages Processing Plants.
• Design the Recipes using RS-Batch and Tetra Pak Recipe Manager Software.
• Development of PLC/SCADA based Production Recipes Solutions.
Technical Assistant / Personal Assistant (Kali Etch Foundation), Ghana
(October 2018 – December 2019)
Achievements and responsibilities:
• Team Leader in fabrications and artworks designs.
• Designed artworks for publications (flyers and banners)
• Created and Edited
• Pushing forward technical advice and safety tips before, within and after project production.
• Project Management.
• Warehouse Manager
• Maintaining and organising the company filing system
• Answering incoming calls
• Typing all necessary documents and correspondence as required
• Printing any supplementary notes as required
• Running professional errands
• Developed and managed company websites.
• Created a paperless form with Microsoft Access.
• Maintain a 70% customer renewal rate.
• Keep detailed account records and contact logs.
• Respond to all customer inquiries in a timely manner.
• Negotiate prices, terms of sales, and service agreements.
• Quote prices, credit terms, and other bid specifications.
• Utilize a consultative selling approach on all calls.
• Give on-site sales presentations to existing and potential customers.
• Developed strategies to grow customer base, which resulted in a 25% increase in monthly sales.
NSS Personnel, Process & Plant Automation, Ghana
(September 2017 – August 2018)
ICT OFFICER
Achievements and responsibilities:
• Prepared and presented technical proposals.
• Troubleshooted and resolved issues escalated from customer support and other departments with 100% success rate.
• Developed IT strategic vision and drove key departmental objective.
• Team Leader in CCTV’s, Alarm systems installation and configuration within the company.
• Proposed and completed the installation of access controls within the company.
• Established policies and procedures for troubleshooting.
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• Create designs, concepts, and sample layouts based on knowledge of layout principles and design concepts.
• Determine size and arrangement of illustrative material and copy.
• Develop graphics and layouts for product illustrations, company logos, and internet websites.
• Prepare illustrations or rough sketches of material, discussing them with clients or supervisors and making necessary changes.
• Key information into computer equipment to create layouts for client or supervisor.
• Prepare notes and instructions for workers who assemble and prepare final layouts for printing.
• Draw and print charts, graphs, illustrations, and other artwork, using computer.
• Study illustrations and photographs to plan presentation of materials, products, or services.
• Mark up, paste, and assemble final layouts to prepare layouts for printer.
• Performs quality checks on all created files to ensure correct information is loaded on files.
Electrical Filed Technician
Achievements and responsibilities:
• Performed electrical-related wiring and installation for commercial construction projects, including new construction, retrofits, remodels and plant expansions.
• Installed and maintained Fire alarm systems.
• Installed video surveillance cameras in multiple commercial facilities.
• Installed, adjusted, modified, verified, calibrated and tested operation of power systems, specialized electrical systems and panels, circuitry, electrical chassis, appliances, portable electrical equipment in accordance with all State and Federal Electrical Codes and Ordinances.
• Able to work from verbal instructions, blueprints, wiring diagrams, schematics, technical publications and instructions bulletins.
• Rewired and installed panel boards and switches.
• Troubleshoot malfunctioning electrical systems including PLCs with the use of electrical prints and ladder logic program.
• Supervised, coordinated, and scheduled the activities of installation.
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• Responsible for programming PLCs using RsLogix ladder logic software.
• Developed HMI programs using RsView software.
• Analyzed production machinery to ensure maximum production output is achieved.
• Modified control cabinets and operator interface panels to house all wiring, PLC modules, HMI's, motor starters and variable frequency drives.
• Interpreted ladder logic to diagnose machine faults/failures.
• Documented all software and hardware changes to ensure schematics and blue prints match machinery.
• Collaborated with manufacturing engineering to assist in the effective and efficient resolution of automation issues thereby improving all automation at the facility.
Electrical Technician (Intern), Mivisa West Africa Ltd
(June 2016 – August 2016)
Achievements and responsibilities:
• Assemble, install, test, and maintain electrical wiring and fixtures using hand tools and power tools.
• Connect wires to circuit breakers, transformers, or other components.
• Diagnose malfunctioning systems, apparatus, and components, using test equipment and hand tools, to locate the cause of a breakdown and correct the problem.
• Fasten small metal or plastic boxes to walls to house electrical switches or outlets.
• Inspect electrical systems, equipment, and components to identify hazards, defects, and the need for adjustment or repair, and to ensure compliance with codes.
• Place conduit (pipes or tubing) inside designated partitions, walls, or other concealed areas, and pull insulated wires or cables through the conduit to complete circuits between boxes.
• Plan layout and installation of electrical wiring based on job specifications and local codes.
Maintenance Unit (Intern), Sinetheta Engineering Group Ltd
(June 2016 – August 2016)
Achievements and responsibilities:
• Maintenance on power plant.
• Maintenance on transformer.
• Generator Maintenance.
• House wiring.
• Maintenance on breakers
Additionally:
A conscientious and professional electrical engineer with extensive experience in media, Project Management, Graphic Designing, CCTV Installation, Access Control Installation, smart home automation installation and alarm systems installation. A highly organised and efficient individual, whose thorough and precise approach to projects has yielded excellent results. Also a good-hearted person and always willing to help others, regardless of who they are.
