Experience:
ADMIN BUSINESS SERVICES ACCOMMODATION & TRANSPORTATION BUSINESS SUPPORT DEPARTMENT at Supreme Committee for Delivery & Legacy Al Bidda Tower West Bay, Doha Qatar October 2021 up to present.
Providing communications and administrative services for SC’s employee and SC’s International guests for Transportation & Delivery services i.e. vehicle, documents/parcel and chauffer requests preparation for FIFA World Cup Qatar 2022. Delivering administrative task in Business Services/Business Support section. Follow-up with various vehicle suppliers & Hotels in relation to securing vehicles and accommodations. Assisting SC employee get acquainted with transportation laws such as traffic violations, Rental agreement and suppliers rules and regulations. Maintaining documentation, classify and file storage for future reference. Coordinating with the supplier members for service center locations, maps etc. Contribute and represent in various supplier meetings relevant to transportation services. Performing any other duties assigned by the Director and Manager directly related or relevant to the job.
ADMIN CUM FRONT DESK OFFICER MOI, Immigration and Client Affairs Department at Qatar Financial Centre Authority, Westbay Doha, Qatar from May to October. Delivering administrative task in Government Relations section and MOI Department. Handling all collections such as Working Visas & Permits, Passports and ID cards and obtain appropriate signatures. Assisting Department.clients get acquainted with laws such as Passport & ID renewals. Giving instructions on processing of medical testing and finger print registering of new oversee employees and their dependents. Carry out other duties such as making photocopies, scanning, filing and operating a fax machine. Cash and Credit card reconciliation, and sending daily report to Finance Department.
GUEST SERVICE REPRESENTATIVE at Ezdan Hotel, Westbay Towers, Al Dafna Doha Qatar (September 2018-September 2020). Answering the telephone and Online orders according to standards. Directly involved in the order taking and order placing process while dealing with guests and orders courteously efficiently and promptly. Handling customer complaints, providing appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Answering questions about a company’s services. Resolving issues and troubleshooting technical problems. Delivering information about a company’s offerings. Providing proactive customer outreach. Handling customer complaints, collecting and analyzing customer feedback. Responding to customer reviews, developing and documenting knowledge into helpful content.
HR/ADMIN ASSISTANT at Cube8 IT Solutions Makati City PH (June 2017-July 2018)
Consulting with employers to identify needs and preferred qualifications. Source and recruit candidates by using databases, social media screen candidates resumes and job applications, assess applicants relevant knowledge, skills, soft skills and experience. Hire or refer qualified candidates. Informing the applicants about job details such as benefits and conditions. Providing analytical and well documented recruiting reports to the rest of the team and performing administrative task.
SALES ASSOCIATE at Glass Asia Construction Glazing Corporation Metro Manila, Philippines (January 2013- January 2015) Ensuring high level of customer satisfaction through excellent sales service. Engaged with customers enthusiastically to drive sales and making quotations. Processed cash and credit payments, using point-of-sale (POS) systems. Maintained up-to-date product knowledge by participating in product and vendor training. Meeting with clients to explain the company products and contract.
Education:
Certified Nursing Aide Graduate at Philippine International Institute Qatar in Doha Qatar 2022.
Information Technology Major in Programming NC IV and Bookkeeping NC III
St. Elizabeth Global Skills Institute, Inc. Philippines 2017.
Skills:
*Strong Communication skills
*Excellent Customer Service Skills
*Organizational Skills
*Proficient in Microsoft Office Suite/Databases
*Excellent written and oral communication skills.
Additionally:
Hardworking and versatile Administrative Assistant with proven organizational skills and thorough knowledge of corporate policies and procedures. Excellent communication and people skills with extensive strategic planning capabilities. CNA Graduate w/ excellent educational credentials & hands-on patient care training experience. Passes fundamental knowledge of medical terminology,healthcare policies & providing quality patient care values.
