Resume General Manager, Hotel Manager, Operations Manager, Deputy General Manager in Kenya Eldoret

A seasoned and passionate hotelier with extensive experience across the Middle East and Africa. A dynamic and goal-focused professional who possesses a relentless drive to deliver exceptional results. Effective in leading and managing all hotel departments with a primary focus on creating memorable guest experiences. Analytical and expedient in problem-solving, consistently achieving win/win resolutions for all parties involved. Possesses self-assurance, enabling the achievement of goals with a positive approach and the ability to inspire and motivate others to perform at their best.

St. Joseph's College, Colombo, Sri Lanka G. C.E. (0-Level) & G.C.E (AL) Sri Lankan Institute of Tourism of Hotel Management. Government of Dubai, Tourism & Commerce Marketing.

Hotelier with pre-opening experience

English

my extensive background in luxury resort management and a proven track record of effectively leading teams in remote and luxury settings, I am confident in my ability to contribute significantly to the success of esteemed establishment. Currently serving as the General Manager of a prestigious luxury boutique resort in Sri Lanka, I have overseen the seamless operation of high-end guest experiences and collaborated closely with the ownership to ensure the highest levels of satisfaction. My prior roles in luxury properties in Middle East, Seychelles and Zanzibar further solidify my familiarity with unique, high-end environments and the expectations of discerning clientele. This experience has honed my ability to exceed expectations, manage resources efficiently, and develop innovative strategies to enhance the guest experience. Having successfully managed teams across cultures and geographies, I possess a strong foundation in leadership. My proficiency in executing deliverables and nurturing the growth of a large team aligns seamlessly with the requirements of the Director Operation role. A particularly relevant attribute is my proven capability to operate in remote locations, leveraging my experience from Seychelles and Zanzibar. This skill is vital in meeting the challenges of providing exceptional service in such settings, and I am confident in my ability to lead a team to achieve excellence under these circumstances.