Resume IT sector, IT support, Network associate, Helpdesk, customer service, Hardware and network support in India Bengaluru

Experienced IT Support professional with 3.5 years of expertise in remote troubleshooting, software and hardware upgrades, and network protocols. Skilled in management and delivering exceptional customer experiences. Proficient in Microsoft Office (Word, Excel, PowerPoint) and ticketing systems (CRM, MSD, NDMT, JIRA). And documentation.Possesses a solid foundation in basic network knowledge and a proven track record in achieving high customer satisfaction through efficient problem-solving and effective communication.and interpersonal skills.

Bachelor of Technology

IT Support, Computer Networks ,CCNA ,customer Support, Ticketing ,Hardware and Networking

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Currently looking for the opportunity in IT Sector