Experience:
PREVIOUS EMPLOYMENT
Home of the Chicken Pie/
Wiesenhof Lanseria Airport : Barista
2007_2009
Duties:
Responsibilities
• Greet customers as they enter.
• Give customers drink menus and answer their questions regarding ingredients.
• Take orders while paying attention to details (e.g., preferences of coffee blend, dairy and sugar ratios)
• Prepare beverages following recipes.
• Serve beverages and prepared food, like cookies, pastries, and muffins.
• Receive and process payments (cash and credit cards)
• Keep the bar area clean.
• Maintain stock of clean mugs and plates
• Check if brewing equipment operates properly and report any maintenance needs.
• Comply with health and safety regulations.
• Communicate customer feedback to managers and recommend new menu items.
Fat Olive Restaurant/Beach Bar : 2017
Position Held : Waitress
Responsibilities
• Greet and escort customers to their tables.
• Present menu and provide detailed information when asked (e.g., about portions, ingredients, or potential food allergies)
• Prepare tables by setting up linens, silverware, and glasses.
• Inform customers about the day’s specials.
• Offer menu recommendations upon request.
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization.
• Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages.
• Communicate order details to the Kitchen Staff.
• Serve food and drink orders.
• Check dishes and kitchenware for cleanliness and presentation and report any problems.
• Arrange table settings and maintain a tidy dining area.
• Deliver checks and collect bill payments.
• Carry dirty plates, glasses, and silverware to kitchen for cleaning.
• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g., parties)
• Follow all relevant health department regulations.
• Provide excellent customer service to guests.
CURRENT EMPLOYMENT
COMPANY NAME. The Gas Family Pty Ltd
POSITION HELD Office Administrator
Duties
Welcoming visitors and directing them to the relevant office/personnel.
Carrying out clerical duties such as answering phone calls, responding to emails, and preparing documents, including office correspondence, memos, resumes, and presentations.
Coordinating and managing appointments, meetings, and the conference room schedule in order to prevent duplicate bookings.
Performing bookkeeping tasks such as invoicing, monitoring accounts receivable, and budget tracking.
Maintaining general office files, including job files, vendor files, and other files related to the company’s operations.
Purchasing office supplies, equipment, and furniture.
Overseeing the maintenance of office facilities, and equipment.
Performing other relevant duties when needed.
Education:
LAST SCHOOL ATTENDED : Njelele High School
SUBJECTS : English, Maths, Integrated Science, History
Geography, Food and Nutrition, Shona, Bible Knowledge
: And Introduction to Computers.
COLLEGE : Damelin College
SUBJECTS : Storekeeping and Stock Control
Skills:
COMPUTER LITERATE
MS Word
MS Excel
Outlook
Power Point
Xero, accounting, Invoicing and Statements
Pastel
Additionally:
My main objective is to obtain maximum efficiency in as little possible time.
My proactive and assertive approach combined with excellent problem solving skills, allows me to quickly asses any working environment to obtain maximum output.
I have excellent people skills.