Experience:
• Regional Sales Manager, HAE Group (Dec 2021- Sept 2023)
• Sales Manager Southeast Region, Airline Network Services (Apr 2021- Nov 2021)
• Account Manager Mid-Atlantic Region, Swiss World Cargo (Feb 2020 – May 2020)
- Develop customers and market revenue by promoting SWISS World Cargo brand and product portfolio.
- Negotiate service agreements, allotments, and rates.
- Review customer’s performance on monthly bases to target new potential business and to sustain current one.
• Cargo Sales Manager IAD,BWI, CLT &ATL, Globe Air Cargo (Jun 2017 - Jan 2020)
- Maintains and expands business within assigned territory.
- Develop business plans to maximize Cargo revenues by promoting Globe Air Cargo portfolio of products and services.
- Handle all rate agreements and quotations for Air India, Royal Air Morocco, Finnair, Saudia Cargo, Air Italy and other Airlines.
- Negotiates long and short-term agreements.
- Prepare weekly sales report including market activity and business forecast.
• Inside Sales Mid-Atlantic Region, HAE Group (Oct 2016 - Jun 2017)
- Issuing, following up and securing business on quote requests and sales leads.
- Prepare price quotations for individual shipment.
- Arrange customer booking with the best routing within interline agreements.
- Provide sales leads and areas for development to external sales.
- Support customers with logistics solutions to meet their business needs.
• Cargo Handling Agent, Lufthansa Cargo Dulles Airport (Apr 2014 – Sep 2016)
- Verify & keep records on export cargo operations for Qatar airways.
- Direct in cargo loading to ensure completeness of load.
- Maintain applicable safety and quality standards.
- Prepare airline & customs documentation.
- Assure proper compliance with local and international laws & regulations.
- Checking Dangerous Goods shipments according to IATA regulations and requirements.
- Prepare flights daily manifest for accounting and US customs.
• Account Manager, British Airways & Iberia (Aug 2010 – Dec 2013)
- Managed corporate accounts with total annual revenue of $4 million.
- Delivered net revenue & cost-of-sale targets from a portfolio of both large and medium-sized trade & corporate accounts.
- Identified revenue opportunities.
- Negotiated sales contracts at the executive level with major accounts.
- Developed strong and lasting working relationships with key customers and trading partners.
• Key Account Manager, Lufthansa Cargo (Jun 2005 – Jul 2010)
- Managed top accounts with $6 million in total revenue.
- Exceeded the budgeted revenue and tonnage target by over 15%.
- Initiating, organizing, and carrying out sales promotion activities as well as incentive and ad-hoc deals within given guidelines
- Monthly evaluation of portfolio development
• Customer Service, Lufthansa Cargo (Feb 2002 – May 2005)
- Checked import/export documentation to determine cargo contents.
- Capacity coordination including planning, booking, and monitoring of the Export Cargo.
- Negotiated and arranged transport of goods with freight forwarding companies.
- Inspected and counted items received and checked them against invoices or other documents, recording shortages and rejecting damaged goods.
