Clemence Richez

Experience: French tutor: I prepare lessons adapted to everyone's level, in addition to leading individual classes and group meetings. Customer Spport Task Manager / Data Driven Lab: Consult clients via email, communicate with other departments, provide reports, resolve disputes, work with CRM and Atlassian systems, and assist colleagues from different teams. Corrector-Translator / RACUS: Correcting various elements of the French version of the company's website by adapting the translation made from the original Russian version of this same website. Junior Marketing Manager / NOWPayments: In charge of social media (Twitter, Reddit), and coins foundations outreach. I had the responsibility to communicate with partners and prepare cross-promotional activities, as well as provide support to clients when needed. Bank Assistant / LCL Banques et Assurances: Working on foreign remittances with a team was interesting. I had the opportunity to learn about these economic flows and their impacts. Bank Assistant / LCL Banques et Assurances: The department was focused on check fraud, as such thoroughness became a necessity.

Speciality: Customer support