Ricky Gigante

Experience: FOOD SERVER MARY GRACE CAFE June 2022 - Present Prepare restaurant tables with special attention to sanitation and order. Attend to customers upon entrance and present restaurant menus and help customers select food/beverages. Answer questions or make recommendations for complementary products. Collaborate with other restaurant servers and kitchen/bar staff. Deal with complaints or problems with a positive attitude. CAKE DEDICATOR RED RIBBON BAKESHOP Dec 2020 – March 2022 Responsible for making a draft and creative design for cakes as per specifications of customer. To maintain a clean working area and tracking inventory supply as well. DINING STAFF GRINGO MEXICAN RESTAURANT July 2019 - August 2020 Provide excellent customer service and communicate with all restaurant staff. Respond to customer complaints tactfully and professionally. Adhere to all relevant health department rules/regulations and all customer service guidelines. Handle different FOH station tasks, as required and performs other related duties and function assigned by his/her superior. KITCHEN STAFF YAKIMIX RESTAURANT August 2018 – May 2019 Assist with the dining experience of patrons by preparing food according to company recipes, using proper food handling and sanitation techniques, and adhering to food quality standards. Serve as liaison between kitchen staff, supervisors, and operations manager. Maintain a safe working environment for employees by following OSHA regulations and keeping kitchen equipment in working order. Ensure complete customer satisfaction with prompt service, accurate food orders, and efficient operations Skills  Customer Service and professional interaction  Knowledge in bartending, with a variety of drinks  Computer savvy, able le to work with Microsoft Office e.g., word, excel, power point and internet surfing.  Ability to train people on how to render professional & efficient service to the customer Handle food and beverage orders while providing excellent guest service in fast-paced, high- energy environment.

Speciality: Waiter