pabitra pandey

Experience: EMIRATES TASTE CATERING .Cleared and reset tables with clean service ware to uphold faultless restaurant standards. • Maintained brand image by keeping aneat personal appearance.• Delivered friendly and fast service to process high-volume food and drink orders at peak times. • Prepared and served coffee, espresso drinks, and cocktails to provide beverage varieties and options. • Demonstrated full knowledge of all menu items, contents and preparation methods to provide suggestions based on customer preference. • Greeted new customers, answered initial questions and took drink orders. GUEST RELATION EXECUTIVE Assisting the patients to the registration desk• Balancing daily cash and credit deposits of every department• Handled guest complaints in a polite and friendly manner, providing effective solutions to maintain customer retention. • Managed administration duties, including updating records, filing bookings, and other tasks as required. • Scheduling appointments for customers upon request.• Answered phones politely and professionally, dealing with matters including bookings and general queries. • Monitored guest feedback to continually seek improved operations and processes for optimized customer satisfaction.

Speciality: Information Security Analyst