Hetal Modi

Experience: : Experienced and versatile professional with over 19+ years of expertise in administration, customer service, and training within diverse industries, including BPO, hospitality, and real estate. I am proficient in leveraging CRM tools like Zendesk and SAP to enhance customer satisfaction, streamline operations, and optimize processes. My proven track record in delivering impactful training programs, managing front-desk operations, and driving performance improvements reflects my dedication to fostering customer loyalty, coordinating efficient administrative functions, and empowering teams to achieve business goals. Passionate about contributing to organizational success and innovation, I am actively seeking opportunities to apply my expertise.

Speciality: Trainer