Experience: Operations Manager: • Monitor operational performance to ensure efficiency and quality. • Manage and coordinate the daily operations across departments such as housekeeping, front office, food and beverage, and maintenance. • Recruit, train, and manage team members across various departments. • Ensure excellent customer service and guest satisfaction by addressing complaints, resolving issues, and anticipating guests needs. • Create work schedules and ensure proper staffing levels. • Identifying areas for improvement and working to increase efficiency and profitability.
Speciality: Event Manager
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