Experience: • Conducted regular audits and assessments to evaluate the effectiveness of clinical practices and identify areas for improvement. • Coordinate with healthcare professionals to ensure proper patient care and treatment plans are in place. • Organize and facilitate quarterly competence test to evaluate staff professional skills • Monitor and track patient progress, adjusting treatment plans as needed. • Act as a liaison between patients, healthcare providers, and insurance companies. • Ensure compliance with regulations and guidelines related to chronic disease management. • Developed and implemented training programs to enhance staff competency and adherence to clinical quality standards. • Led initiatives to streamline processes and procedures to ensure compliance with regulatory requirements and accreditation standards. • Achieved a significant improvement in patient satisfaction scores through targeted training and quality improvement initiatives. • Collaborated with department heads to develop and implement clinical protocols and guidelines to standardize care delivery. • Provided ongoing support and guidance to clinical staff to promote a culture of continuous quality improvement. • Provided ongoing support and guidance to clinical staff to promote a culture of continuous quality improvement. • Implemented performance metrics to track and monitor key quality indicators, resulting in improved clinical outcomes. • Facilitated interdisciplinary team meetings to discuss patient cases and identify opportunities for quality enhancement. • Conducted regular training sessions on patient safety protocols and infection control measures to reduce adverse events.
Speciality: Medical Assistant
Description
• Excellent communication skills • Good Decision-Making and Problem-Solving Skills. • Great Interpersonal Skills and a Team Player. • Creative and Self Initiative • Hardworking and results oriented
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