Anthani Mekwan

Experience: 16/11/2015 – CURRENT Vadodara, India SYSTEM ADMINISTRATOR AND SUPPORT SPECIALIST PATIENTCLICK | PANVA TECHNOLOGY - Maintain and control the company's IT infrastructure, including servers, networks, and Storage systems. - Install and configure software programs, hardware, and peripherals for reliable machine performance. - Troubleshoot and resolve technical problems related to hardware, software, and network connectivity. - Provide exceptional customer support to end-users, ensuring quick and effective resolution of technical issues. - Monitor system performance, identify bottlenecks, and implement solutions to improve efficiency. - Collaborate with technical teams to meet project deadlines, share knowledge, and learn from colleagues. - Manage user accounts and permissions, site hosting, C panel, backup, Endpoint Security employee biomatric system, network security, CCTV camera systems, and administrator's telecommunication networks (VoIP, Chat Boat) such as Ooma and Ring Center. - Determine the organization's system needs and install network hardware and software. - Perform necessary upgrades and repairs to ensure proper network functionality. - Evaluate and optimize network or system performance and troubleshoot issues. - Add users to the network and manage security permissions. - Assign policies using active directory and PowerShell. - Interpret and resolve problems alerted by users or automated monitoring systems and close tickets promptly. - Ensure efficient workstation functionality and connectivity to the central computer network. - Provide technical support to developers, designers, client support, and medical billing teams. - Participate in decisions regarding future hardware or software purchases for network upgrades. - Monitor users' browsing and surfing activities. - Perform full scans, defragmentation, and system repairs as per task schedule

Speciality: Network and Systems Administrator