Michael Crescent Okoli

Experience: House Keeping Supervisor / Facility Manager Allen Suites [ 06/03/2023 – Current ] City: Enugu State | Country: Nigeria | Email address: allen.suites@yahoo.com | Name of unit or department: House Keeping Supervisor / Facility Manager - Business or sector: Other service activities • Supervising and coordinating daily housekeeping and facility operations to ensure a clean, safe, and welcoming environment. • Training, scheduling, and guiding housekeeping staff to maintain high service standards. • Conducting regular inspections of rooms, public areas, and facilities to ensure cleanliness and compliance with hygiene standards. • Managing inventory by ordering and monitoring cleaning supplies, linens, and equipment. • Responding to guest or client requests and resolving complaints efficiently and professionally. • Collaborating with other departments to ensure smooth communication and operational workflow. • Enforcing and updating standard operating procedures (SOPs) to maintain safety and quality. • Maintaining detailed records of maintenance issues, staff performance, and daily reports. • Ensuring adherence to health, safety, and environmental regulations in all operations. • Implementing cost-effective strategies while maintaining excellent housekeeping and facility management services.

Speciality: Housekeeping Manager