USA OPEN HIRE!!! Reservations Agent vacancy in Denver USA

Job Description

• A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.

What Will I Be Doing?

• As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel.
• A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs.

Specifically, a Reservations Agent will perform the following tasks to the highest standards:

• Convert, quickly, inquiries into contracted business
• Respond, positively, to sales inquiries to develop future sales leads
• Identify sales leads, as appropriate
• Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest’s expectation

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