Isaac Ooko

Experience: May 2015 – July 2015 Internship, Duduville International Guest Centre (ICIPE), Nairobi, Kenya Completed health and safety reports, following company policy to review prospective internships. Maintained strict confidentiality at all times to safeguard learners’ welfare. Communicated clearly and with confidence to learners, tutors and employers to coordinate productive placements. Undertook preliminary assessments and introductory visits to review suitability of organisations. Promoted development of interpersonal skills to aid learners’ abilities in workplace. Promoted equality, diversity and inclusion with learners, organisations and stakeholders. January 2010 – October 2013 Waiter, Western Ambience Hotel, Bumala, Kenya Checked on designated tables at appropriate intervals to refill drinks, respond to requests and receive customer feedback. Conducted stock counts of drink, ingredients and other restaurant supplies, promptly ordering low stock items. Maintained safe hygiene and food handling standards for full compliance. Mopped, swept and dusted restaurant and kitchen areas. Delivered exceptional, friendly and fast service to process high volume of food and drink orders at peak times. Examined tables before service, ensuring tables held sufficient supplies of condiments, menus, salt and pepper. Greeted new customers, answered initial questions and took drink orders. Retained knowledge of current menu selections for accurate, reliable customer guidance.

Speciality: Food and Beverage