Caroline Graham

Experience: PROFESSIONAL EXPERIENCE: ᴥ(Dec 2021–March 2022)-GSO-aéroportuaire (Ground services officer)-(Paris,France). The Ground Services Officer delivers quality passenger services by providing assistance to passengers and addressing their queries. ᴥHe/She communicates and monitors service standards of ground handling agents and trains them. Respond to customer enquiries on product, reservations and ticketing matters,deliver professional check-in service at the airport,meet, greet, and assist passengers at boarding gates, on departure and to announce the flight details and keep passengers informed,monitor and ensure smooth baggage movement,handle and restore unclaimed checked and unchecked baggage ᴥSept.2020–April .2021:Administrative assistant-Ranstad (Paris). Internal and institutional Communication and Events planning(corporate,digital,Social Networking , Marketing, etc…

Speciality: secretary