Front Desk Receptionist - English Speaking (Qatar)
We are seeking a friendly and professional Front Desk Receptionist to join our team at our hotel in Al-Rayyan, Qatar. As the first point of contact for our guests, you will be responsible for providing exceptional customer service and creating a welcoming atmosphere.
Responsibilities:
- Greet and welcome guests as they arrive at the hotel
- Answer incoming calls and direct them to the appropriate department or person
- Provide information about hotel services, facilities, and local attractions
- Check-in and check-out guests, ensuring all necessary documentation is completed accurately
- Handle guest complaints and resolve any issues in a timely manner
- Maintain a clean and organized reception area
- Assist with administrative tasks such as filing, data entry, and photocopying
Requirements:
- High school diploma or equivalent
- Previous experience in customer service or a similar role preferred
- Fluent in English (verbal and written)
- Excellent communication and interpersonal skills
- Strong organizational skills with attention to detail
- Ability to multitask and prioritize tasks effectively
- Friendly, outgoing personality with a professional demeanor
This is an excellent opportunity for someone who enjoys interacting with people from all over the world. If you are passionate about providing exceptional customer service and have strong communication skills in English, we encourage you to apply for this position.
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views: 516
valid through: 2024-03-02