Administrative manager vacancy in Dukhan Qatar

Administrative Manager

We are seeking a highly organized and detail-oriented Administrative Manager to join our team in Dukhan. As an Administrative Manager, you will be responsible for overseeing the day-to-day operations of our company's administrative department. Your main duties will include managing office supplies, coordinating meetings and events, and supervising administrative staff.

To be successful in this role, you must have strong leadership skills and the ability to multitask effectively. The ideal candidate will have previous experience in a similar role, as well as excellent communication and problem-solving skills.

Responsibilities:
- Oversee the daily operations of the administrative department
- Manage office supplies and inventory
- Coordinate meetings, events, and appointments
- Supervise administrative staff and provide guidance and support
- Develop and implement policies and procedures to improve efficiency
- Maintain employee records and ensure compliance with company policies
- Handle confidential information with discretion
- Address customer inquiries and complaints in a timely manner
- Prepare reports and presentations as needed

Requirements:
- Bachelor's degree in business administration or a related field
- Minimum of 3 years of experience in an administrative role
- Strong leadership skills with the ability to manage a team effectively
- Excellent communication, organizational, and problem-solving skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Ability to handle multiple tasks simultaneously under tight deadlines
- Attention to detail and high level of accuracy
Job Title: English-Speaking Customer Service Representative

We are currently seeking an English-speaking Customer Service Representative to join our team in Dukhan. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers through phone calls, emails, and live chat.

Your main duties will include handling customer inquiries, resolving complaints, processing orders, and maintaining accurate records. To be successful in this role, you must have excellent communication skills, a customer-focused attitude, and the ability to work in a fast-paced environment.

Responsibilities:
- Respond to customer inquiries and complaints via phone, email, and live chat
- Process orders and ensure timely delivery
- Maintain accurate records of customer interactions and transactions
- Provide product information and recommendations to customers
- Resolve customer issues in a timely and efficient manner
- Collaborate with other departments to address customer concerns
- Strive for first-call resolution for all inquiries and complaints

Requirements:
- High school diploma or equivalent; college degree preferred
- Minimum of 2 years of experience in customer service or a related field
- Fluent English speaker with excellent communication skills
- Experience using customer service software (e.g. Zendesk)
- Strong problem-solving skills with the ability to think on your feet
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Customer-focused attitude with strong empathy and patience
Job Title: Full-Time Receptionist

We are looking for a Full-Time Receptionist to join our office in Dukhan. As the first point of contact for our company, you will be responsible for providing excellent customer service to all visitors and callers.

Your main duties will include answering incoming calls, directing calls to the appropriate person or department, greeting visitors, maintaining office supplies, and assisting with various administrative tasks. The ideal candidate will have previous experience as a receptionist or in a similar role, as well as strong communication skills.

Responsibilities:
- Answer incoming calls and direct them to the appropriate person or department
- Greet visitors and provide them with assistance as needed
- Maintain office supplies and inventory
- Assist with administrative tasks such as data entry, filing, etc.
- Handle incoming/outgoing mail
- Schedule appointments and maintain calendars
Requirements:
- High school diploma or equivalent; college degree preferred
- Previous experience as a receptionist or in a similar role
- Excellent communication and customer service skills
- Ability to multitask and prioritize tasks effectively
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Strong organizational skills and attention to detail