Hotel Receptionist
General Objective
Invite guests, examine guests in as well as out of the resort, take care of visitor queries, give prompt and also expert visitor solution to meet guest demands as well as guarantee visitor complete satisfaction.
Main Job Duties and Responsibilities
welcome and also greet guests
response and direct inbound telephone calls
notify visitors of hotel rates and also solutions
make and also confirm bookings for visitors
make certain proper room allotment
register and examine guests in
verify relevant guest information
confirm guest's settlement method
verify and inscribe credit cards for authorization
concern area tricks and also straight guests to their rooms
preserve clear and also exact documents of visitor area reservations
calculate all guest billings, properly post charges to visitor areas and residence accounts
get as well as transfer messages for guests
fetch mail, bundles and also papers such as faxes for visitors
pay attention and also react to guest queries as well as demands both in-person and by phone
supply exact information concerning neighborhood attractions and solutions
communicate with required team including house cleaning and maintenance to deal with any type of issues or issues made by guests
complete and also preserve any type of incident reports, day-to-day activity records or various other reports requested by administration
handle boardroom reservations and also scheduling
close guest accounts as well as check guests out
testimonial accounts and costs with guests during the check-out process
process accurate repayment of visitor accounts
inform housekeeping when rooms have actually been abandoned and also await cleaning
monitor visitors to the resort
implement regulations as well as plans of the resort
maintain a neat as well as orderly front desk as well as function area
Education and learning, Skills and also Experience
High school diploma or matching
guest/customer relationships experience, ideally in a friendliness setting
strong functioning understanding of appropriate computer system software application including MS Workplace and booking as well as settlement systems
numeracy skills
administrative abilities
( Male/Female).
Please submit correct CV With attached your picture.
Job Types: Full Time, Long-term.
Income: AED1,568.00 - AED3,223.00 monthly.
Work Remotely:.
No.
All vacancies from "Flip retail" ⟶
views: 1.9K
valid through: 2022-06-30