Customer Journey Expert (m,f) Spanish
Start: asap
Contact: [email protected]
DUTIES AND RESPONSIBILITIES:
- Register all information regarding our existing customer flow
- Collect, analyse and produce a performance data review report on all the stages of our current customer flow
- Monitor and review all uncommon metrics behaviour
- Research and explore all improvement opportunities to optimise client journey performance
- Collaborate closely with Product Leaders and Owners in order to ensure the delivery of necessary changes in the customer journey
- Provide the team of Product Leaders with useful insights regarding the customer journey
- Complete a full analysis of current competitors on a regular basis.
REQUIREMENTS:
- Completion of higher education is essential
- Native/fluent in Spanish (Latam or EU) and English, both oral and written (B2)
- Previous experience in Product Management and/or Product Ownership
- Demonstrated experience in conducting marketing research
- Full working proficiency wit MixPanel & Amplitude
- Great interpersonal skills with the ability to build lasting relationship with peers
- Excellent presentation delivery & organisational skills
- Previous experience of working with Jira & Confluence will be considered as an advantage
- Strong awareness of product management process is preferred
- Knowledge of forex, stocks and crypto trading is also ideal but not essential.
BENEFITS:
- Excellent remuneration package based on experience, skills and performance
- Be part of a dynamic and creative team with positive and friendly atmosphere
- Guidance and tools to reach your full potential
- Quarterly Bonus based on Company Performance
- Employer-paid relocation for the employee and immediate family/partner
- Annual reimbursement of flight home for employee and family
- Free online courses
- Work by the seaside or mountains in a fun and friendly environment
- And many more!
All vacancies from "Personalbüro U. Herrmann" ⟶
views: 64K
valid through: 2025-01-18
