Customer Journey Expert (m,f) Spanish vacancy in Podgorica Montenegro

Customer Journey Expert (m,f) Spanish

2500 - 3000 ā‚¬
Montenegro (Podgorica)
2024-06-18
Agency PersonalbĆ¼ro U. Herrmann
PersonalbĆ¼ro U. Herrmann

Agency

on layboard since 26.10.2022

4
Contact person: PersonalbĆ¼ro U. Herrmann
Phone number: +49(1523)828-3250
personalbuero-u-herrmann.de/section View company reviews ⟶
Contact person: PersonalbĆ¼ro U. Herrmann
Phone number: +49(1523)828-3250

Start: asap

Contact: [email protected]

DUTIES AND RESPONSIBILITIES:

  • Register all information regarding our existing customer flow
  • Collect, analyse and produce a performance data review report on all the stages of our current customer flow
  • Monitor and review all uncommon metrics behaviour
  • Research and explore all improvement opportunities to optimise client journey performance
  • Collaborate closely with Product Leaders and Owners in order to ensure the delivery of necessary changes in the customer journey
  • Provide the team of Product Leaders with useful insights regarding the customer journey
  • Complete a full analysis of current competitors on a regular basis.

REQUIREMENTS:

  • Completion of higher education is essential
  • Native/fluent in Spanish (Latam or EU) and English, both oral and written (B2)
  • Previous experience in Product Management and/or Product Ownership
  • Demonstrated experience in conducting marketing research
  • Full working proficiency wit MixPanel & Amplitude
  • Great interpersonal skills with the ability to build lasting relationship with peers
  • Excellent presentation delivery & organisational skills
  • Previous experience of working with Jira & Confluence will be considered as an advantage
  • Strong awareness of product management process is preferred
  • Knowledge of forex, stocks and crypto trading is also ideal but not essential.

BENEFITS:

  • Excellent remuneration package based on experience, skills and performance
  • Be part of a dynamic and creative team with positive and friendly atmosphere
  • Guidance and tools to reach your full potential
  • Quarterly Bonus based on Company Performance
  • Employer-paid relocation for the employee and immediate family/partner
  • Annual reimbursement of flight home for employee and family
  • Free online courses
  • Work by the seaside or mountains in a fun and friendly environment
  • And many more!
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PersonalbĆ¼ro U. Herrmann

Agency

on layboard since 26.10.2022

Agency for employment abroad PersonalbĆ¼ro U. Herrmann
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