Assistant Food and Beverage Manager - Grand Wailea, A Waldorf Astoria Resort
The gorgeous Waldorf Astoria Resort in Maui Grand Wailea is looking for an Assistant Food and Beverage Manager to join the team!
Located on 40 acres of lush tropical gardens this Forbes 4-Star AAA 4-Diamond property is consistently ranked among the world's best resorts with 780 rooms 100000 square feet of banquet space and 7 food and beverage outlets. This includes 3 restaurants 3 bars a cafe and in-room dining.
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What will I be doing?
As an Assistant Food and Beverage Manager you would be responsible for assisting in the daily management of activities and services of all hotel food and beverage operations (kitchens restaurants banquets lounges room service coffee shops etc.) in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standard:
- Assist in the management of all Food and Beverage operations to include but not limited to guest service food and beverage quality inventory management outlet reservations and occupancy systems management budget and forecasting marketing report generation department management and meeting participation and facilitation
- Ensure consistency in food quality and presentation and monitor cost and portion controls
- Assist in monitoring and developing team member performance to include but not limited to providing supervision and professional development scheduling conducting counseling and evaluations and delivering recognition and reward
- Meet and greet guests and respond to guest inquiries requests and issues in a timely friendly and efficient manner and resolve guest concerns
- Monitor and assess service and satisfaction trends evaluate and address issues and make improvements accordingly
- Ensure compliance with health safety sanitation and alcohol awareness standards
- Assist in recruiting interviewing and training team members
What are we looking for?
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The Benefits Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
· Access to your pay when you need it through DailyPay
· Medical Insurance Coverage for you and your family
· Mental Health Resources
· Best-in-Class Paid Time Off (PTO)
· Go Hilton travel discount program
· Supportive parental leave
· Matching 401(k)
· Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
· Debt-free education: Access to a wide variety of educational credentials (ex. college degrees high school completion English-language learning digital literacy professional certificates and more)
· Career growth and development
· Team Member Resource Groups
· Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment.
Salary Range: The annual salary range for this role is $65k-$75k and is based on applicable and specialized experience and location.
