Collector vacancy in Dubrovnik Croatia

Collector

The Collector will be responsible for managing and collecting outstanding debts from customers in a timely and efficient manner. The ideal candidate will have excellent communication and negotiation skills, as well as a strong understanding of debt collection laws and regulations. This position will require the ability to work independently, prioritize tasks, and meet deadlines.

Responsibilities:
- Contact customers via phone, email, or mail to collect on outstanding debts
- Negotiate payment plans or settlements with customers
- Maintain accurate records of all collection activities
- Update customer information and payment statuses in the database
- Follow up with customers on payment arrangements and initiate legal action if necessary
- Work closely with other departments to resolve customer disputes or billing issues
- Stay up-to-date on debt collection laws and regulations

Requirements:
- High school diploma or equivalent; some college coursework preferred
- At least 2 years of experience in debt collection or customer service role
- Strong communication and negotiation skills
- Knowledge of debt collection laws and regulations
- Ability to work independently and meet deadlines
- Proficient in Microsoft Office applications
- Fluent in English; proficiency in other languages is a plus