Receptionist
Duties
Achieve favorable end results from Visitor queries in a timely and effective manner
Make certain an effective reception experience for Guests, consisting of check in/out, and full audit treatments, as needed
Ensure that both the Front Workplace Manager and Function Supervisors are maintained totally aware of any kind of relevant feedback from visitors and also, or, other divisions
Show a high degree of client service whatsoever times
Participate in proper training programs, when needed, and assist with the Evening Team's training as well as advancement initiatives
Use the correct procedures regarding the acceptance of international money, credit cards as well as money in accordance with the resort credit history plan
Abide by hotel safety, fire policies as well as all health as well as safety regulation
Act in accordance with plans as well as procedures when collaborating with front of house equipment as well as residential property administration systems
Follow firm brand criteria
Aid other departments, as required
Requirements
Needs:
Previous experience in a customer-focused industry
Finished secondary school certification or equivalent
Favorable mindset as well as excellent interaction abilities
Commitment to supplying a high level of client service
Outstanding grooming criteria
Capacity to service your own and also as part of a team
Proficient degree of IT efficiency
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views: 1.5K
valid through: 2022-08-12