Engagement Manager
Our company dealing with electronic makeover approaches and software application advancement in KSA. We concentrate on the monetary business, food market & insurance provider. We have success tales with major customers. Our group dimension is small, and also we get on a growth track.
We are looking for a long relationship with an enthusiastic individual who wishes to expand with us.
Obligations
Responsible for the success of all client KPIs and also legal obligations, accountable for the overall performance of tasks.
Offer day-to-day assistance, with group and 1:1 mentoring, and monitoring to the job groups in a remote and also in-person capacity.
Administration general day-to-day volume of requests and tasks monitoring to make certain service degree standards are fulfilled.
Accountable for dealing with escalated situations in which extra oversight and aid is required.
Supplies daily monitoring support to fellow job Supervisors including proper mentoring, training, team building, and also retention efforts.
Produces and also keeps up-to-date Service Shipment policies as well as procedures.
Maintains complete knowledge of customer programs under their purview.
Takes care of escalated customer care concerns.
Maintains interaction with vital stakeholders
Carries out management policies and also procedures.
Help in the recruiting as well as hiring procedure by performing meetings as well as picking task sources.
Invoice as well as expense customer
Job with the sales team to locate brand-new customers
Guarantee the agreement is executed correctly
Credentials
4 years of experience in task monitoring. More Suitable PMP, PgMP, or comparable certifications.
Ability to communicate effectively with clients
Capacity to manage numerous jobs at the same time
Wonderful business abilities
Experience in consumer solution, leadership, and also infotech industry. Experience in software application growth is an advantage
Excellent computer abilities and also the capacity to make use of business assistance software.
Solid customer support, task monitoring, and quality assurance skills.
Great resource preparation skills.
A Bachelor's level in Organization Administration or Computer Scientific Research.
Advantages
Fixed Income (8000 - 12000 SAR).
Rewards on performance and also projects distribution.
Location.
Riyadh or Jeddah.
Job Type: Full Time.
Income: 8,000.00 - 12,000.00 monthly.
Application Due date: 31/10/2022.
Program extra.
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views: 453
valid through: 2022-11-12