Engagement Manager
Our business working with digital transformation methods and also software application development in KSA. We concentrate on the economic companies, food industry & insurance coverage firms. We have success tales with major customers. Our team dimension is small, and we are on a development track.
We are seeking a lengthy relationship with an enthusiastic person that wishes to grow with us.
Obligations
Responsible for the accomplishment of all customer KPIs as well as contractual obligations, in charge of the overall efficiency of jobs.
Give daily support, with group and also 1:1 training, and administration to the project groups in a remote and in-person ability.
Administration general day-to-day quantity of demands as well as jobs management to make sure solution level standards are met.
In charge of handling escalated circumstances in which extra oversight and help is required.
Offers day-to-day administration assistance to fellow task Managers including proper mentoring, mentoring, group building, and retention campaigns.
Produces and also maintains up-to-date Solution Delivery policies and procedures.
Maintains comprehensive expertise of customer programs under their province.
Manages intensified client service concerns.
Maintains interaction with vital stakeholders
Carries out management plans as well as treatments.
Help in the recruiting as well as employing procedure by conducting meetings and also picking project sources.
Invoice and also expense client
Collaborate with the sales team to discover brand-new clients
Guarantee the agreement is executed appropriately
Qualifications
4 years of experience in job administration. More Suitable PMP, PgMP, or similar certifications.
Capacity to communicate successfully with clients
Ability to manage numerous projects at the same time
Great organizational skills
Experience in customer support, management, as well as info innovation sector. Experience in software advancement is an advantage
Great computer abilities as well as the ability to use organization assistance software application.
Solid customer support, job monitoring, and also quality assurance skills.
Good resource planning abilities.
A Bachelor's degree in Company Administration or Computer Technology.
Benefits
Taken Care Of Wage (8000 - 12000 SAR).
Incentives on efficiency and also jobs distribution.
Place.
Riyadh or Jeddah.
Job Kind: Full-time.
Salary: 8,000.00 - 12,000.00 per month.
Application Target date: 31/10/2022.
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valid through: 2022-11-12