Engagement Manager
Our firm dealing with digital change strategies and also software program development in KSA. We focus on the monetary firms, food sector & insurer. We have success stories with major customers. Our team dimension is tiny, and also we get on a growth track.
We are looking for a lengthy partnership with an ambitious person that intends to grow with us.
Duties
Accountable for the success of all client KPIs and also contractual commitments, in charge of the overall efficiency of projects.
Supply everyday assistance, through team and 1:1 coaching, and management to the project teams in a remote as well as in-person capacity.
Management overall day-to-day quantity of requests as well as tasks administration to ensure service degree criteria are fulfilled.
Accountable for dealing with rose scenarios in which added oversight as well as aid is required.
Gives everyday monitoring support to fellow task Managers consisting of suitable mentoring, coaching, team building, and also retention campaigns.
Produces and also keeps up-to-date Service Distribution plans as well as procedures.
Maintains complete understanding of client programs under their province.
Takes care of escalated client service concerns.
Maintains communication with vital stakeholders
Carries out management policies and treatments.
Help in the recruiting and also hiring procedure by conducting interviews as well as choosing project resources.
Invoice and expense client
Collaborate with the sales team to locate new clients
Guarantee the contract is lugged out correctly
Qualifications
4 years of experience in project administration. More Suitable PMP, PgMP, or similar certificates.
Ability to interact effectively with customers
Capacity to juggle multiple jobs at the same time
Fantastic business abilities
Experience in consumer solution, management, as well as info technology field. Experience in software program development is an advantage
Great computer skills as well as the ability to make use of company support software.
Solid customer care, job monitoring, and quality assurance skills.
Excellent source preparation skills.
A Bachelor's degree in Organization Management or Computer Technology.
Advantages
Repaired Salary (8000 - 12000 SAR).
Rewards on performance and tasks delivery.
Area.
Riyadh or Jeddah.
Job Kind: Permanent.
Income: 8,000.00 - 12,000.00 monthly.
Application Due date: 31/10/2022.
Show more.
All vacancies from "Flip retail" ⟶
views: 1.4K
valid through: 2022-12-29