Supervisor vacancy in Orlando USA

The Hilton Orlando a vibrant resort hotel in the heart of Orlandos International Drive and connected to the South side of the Orlando Orange County Convention Center by a covered walkway is seeking a full-time Food and Beverage Supervisor to join their team! This 1400+ room property offers six dining outlets and seamlessly blends extensive leisure offerings with world class business amenities.

A Food and Beverage Supervisor is responsible for supervising the services in the open food and beverage outlets in the hotel to ensure delivery of outstanding guest service and financial profitability. In this role you would assist in the management of Tropics Pool Bar & Grill Fastbreak and TodoVos! Ideal candidates for this position will have previous food and beverage leadership experience a passion for curating exceptional guest experiences and the ability to work fast pace with attention to detail!

Shift Pattern: candidates should be available to work flexibly between the hours of 9 am and 2 am any day of the week/weekends/holidays as needed

Pay Rate: $20.00 per hour

What are the benefits of working for Hilton?*

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:

• Go Hilton travel program: 100 nights of discounted travel


• Access to your pay when you need it through DailyPay


• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!


• Maternity and parental leave including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members including partners and adoptive parents


• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees high school completion English-language learning digital literacy professional certificates and more)


• Flexible shifts and days off


• Comprehensive Health Insurance coverage for you and your family including Telemedicine and at-home care via AmazonCare


• Mental health resources including free counseling through our Employee Assistance Program


• Best-in-Class Paid Time Off (PTO)


• 401K plan and company match to help save for your retirement

*Available benefits may vary depending upon property-specific terms and conditions of employment #LI-GL1

What will I be doing?

A Food and Beverage Supervisor is responsible for supervising the services in the open food and beverage outlets in the hotel to ensure delivery of outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:

• Supervise and train team members in all food and beverage operations


• Support and assist team members in handling guest inquiries and requests and in resolving guest complaints


• Demonstrate strong menu and bar knowledge


• Maintain cleanliness of the outlets


• Ensure compliance with health safety sanitation third-party liability liquor laws and alcohol awareness standards and procedures


• Use proper cash handling and accounting procedures to total process and collect payments from guests


• Create revenue-generating promotions


• Perform staff and additional duties as required

What are we looking for?

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.


• Integrity - We do the right thing all the time.


• Leadership - We're leaders in our industry and in our communities.


• Teamwork - We're team players in everything we do.


• Ownership - We're the owners of our actions and decisions.


• Now - We operate with a sense of urgency and discipline

In addition we look for the demonstration of the following key attributes:

• Quality


• Productivity


• Dependability


• Customer Focus


• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!